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This step is understandable – it prevents the creation of duplicate accounts for fraudulent purposes. However, there have already been cases when the support service required data that was too risky to disclose. The player himself had to face the risk of confirming his identity and disclosing confidential information. Other complaints we found in the forums (which we mentioned in the section about payments) include dissatisfaction caused by the low payout rate.
To ensure a seamless Joycasino login, it’s essential to properly identify your account. Whether you’re a new or returning player, knowing how to access your profile securely can prevent login issues. With the security and privacy of our members being our top concern, Casino Joy proudly invests in only the best safety protocols for a secure experience. To ensure security, withdrawals must be made using the same method used for depositing. Withdrawal requests may take up to 24 hours to process, after which the funds will be transferred according to your bank’s regulations. Please note that exceeding the daily payout limit will attract a 10% fee on each payout.
The player reached an agreement with the casino outside of the complaint thread. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Joy Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
What we love about this bonus is that it includes not just one bonus offer, but you will receive bonus cash on your first 5 deposits. Not only that, you will receive free spins with your first deposit and there are three different bonuses for the first deposit depending on how much you are depositing to the site. Choose the bonus that is going to be the most beneficial for you and your game play.